Pre-orders now open for customers in the Netherlands, Germany, Belgium, and France. Order here:https://camperor.com/products/hatchback-camper-box

Terms of service

Please read these Terms of Service ("Terms") carefully before placing an order for a custom-made camping box from Camperor. By placing an order, you agree to be bound by these Terms.

Custom Boxes:
  • Custom Made: All boxes are hand-crafted to your specifications.
  • Order Processing: Lead time for production is 2 weeks from order placement.

Shipping:
  • Delivery via road within Australia.
  • Free Shipping accross Australia.
  • Tracking information provided.
  • Delivery Times: We strive for timely delivery, but external factors may impact times.
Other Products:

All non-custom products qualify for free express shipping within Australia.

Shipping Restrictions:

Currently, shipping is available only within Australia. Contact us for alternative options elsewhere.

Shipping Charges:
  • Free express shipping on all products.
Delivery Address:
  • You are responsible for providing an accurate and complete delivery address.
  • Additional charges for incorrect addresses are your responsibility.

Shipping Inquiries:

Contact hello@camperor.com for any shipping, tracking, or delivery questions.
Terms and Policies for Custom-Made Products.

Customization and Order Placement:
  • All products are custom-made to your specifications.
  • Accurate details required: Carefully review and confirm specifications before ordering.
No Refunds:

  • Due to the personalized nature, refunds are not offered.
  • Quality Assurance and Support:
  • We ensure high-quality manufacturing.
  • One year support for manufacturing defects.

Reporting Issues:
Report issues within a reasonable timeframe after receiving the product.
Provide detailed documentation (including photos) with your report.

Resolution Process:
We will promptly review reported issues.
If confirmed as a defect, we will provide support or replacement.

Exclusions:
This support policy excludes issues arising from improper use, mishandling, or modifications.

Communication:
Contact hellp@camperor.com for any assistance or concerns.

Modification of Terms:
We reserve the right to modify these Terms at any time. You will be notified of any changes.

Agreement:
By placing an order, you acknowledge and agree to be bound by these Terms.

Thank you for choosing Camperor!

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