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Terms of service
Please read these Terms of Service ("Terms") carefully before placing an order for a custom-made camping box from Camperor. By placing an order, you agree to be bound by these Terms.
Custom Boxes:
Shipping:
All non-custom products qualify for free express shipping within Australia.
Shipping Restrictions:
Currently, shipping is available only within Australia. Contact us for alternative options elsewhere.
Shipping Charges:
Shipping Inquiries:
Contact hello@camperor.com for any shipping, tracking, or delivery questions.
Terms and Policies for Custom-Made Products.
Customization and Order Placement:
Reporting Issues:
Report issues within a reasonable timeframe after receiving the product.
Provide detailed documentation (including photos) with your report.
Resolution Process:
We will promptly review reported issues.
If confirmed as a defect, we will provide support or replacement.
Exclusions:
This support policy excludes issues arising from improper use, mishandling, or modifications.
Communication:
Contact hellp@camperor.com for any assistance or concerns.
Modification of Terms:
We reserve the right to modify these Terms at any time. You will be notified of any changes.
Agreement:
By placing an order, you acknowledge and agree to be bound by these Terms.
Thank you for choosing Camperor!
Custom Boxes:
- Custom Made: All boxes are hand-crafted to your specifications.
- Order Processing: Lead time for production is 2 weeks from order placement.
Shipping:
- Delivery via road within Australia.
- Free Shipping accross Australia.
- Tracking information provided.
- Delivery Times: We strive for timely delivery, but external factors may impact times.
All non-custom products qualify for free express shipping within Australia.
Shipping Restrictions:
Currently, shipping is available only within Australia. Contact us for alternative options elsewhere.
Shipping Charges:
- Free express shipping on all products.
- You are responsible for providing an accurate and complete delivery address.
- Additional charges for incorrect addresses are your responsibility.
Shipping Inquiries:
Contact hello@camperor.com for any shipping, tracking, or delivery questions.
Terms and Policies for Custom-Made Products.
Customization and Order Placement:
- All products are custom-made to your specifications.
- Accurate details required: Carefully review and confirm specifications before ordering.
- Due to the personalized nature, refunds are not offered.
- Quality Assurance and Support:
- We ensure high-quality manufacturing.
- One year support for manufacturing defects.
Reporting Issues:
Report issues within a reasonable timeframe after receiving the product.
Provide detailed documentation (including photos) with your report.
Resolution Process:
We will promptly review reported issues.
If confirmed as a defect, we will provide support or replacement.
Exclusions:
This support policy excludes issues arising from improper use, mishandling, or modifications.
Communication:
Contact hellp@camperor.com for any assistance or concerns.
Modification of Terms:
We reserve the right to modify these Terms at any time. You will be notified of any changes.
Agreement:
By placing an order, you acknowledge and agree to be bound by these Terms.
Thank you for choosing Camperor!